Delivery, Refund & Returns

Shipping Information

We’re all about effortless, tropical skincare delivered straight to you. We know you can’t wait to get your hands on our sun-friendly, hydrating products, so we’ve made shipping fast, reliable, and hassle-free across Indonesia.

Shipping Rates and Times

Shipping costs and estimated delivery times are calculated based on your address and shown at checkout. We partner with trusted local couriers to ensure your order arrives safely and on time. Please note that we currently only ship within Indonesia.

Order Processing

Once your order is placed, allow up to 2 business days for us to process and dispatch your package. You’ll receive an email with tracking information as soon as your order is on the way. Got questions? Our friendly customer service team is always happy to help.

Damaged or Defective Items

If you receive a damaged or defective product, please reach out within 7 days of delivery. We’ll work quickly to make it right with a replacement or refund if needed.

Order Cancellations

Need to cancel an order? Contact our customer service team as soon as possible. While we can’t guarantee cancellation before shipping, we’ll do our best to accommodate your request.

Thank you for choosing us. We’re committed to giving you a seamless shopping experience and all the tropical vibes along the way. For any questions or assistance, reach out to us at hello.maanja@gmail.com.